Founded In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955.
Dunkin' Donuts is the world's largest coffee and baked goods chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
Headquarters Dunkin' Brands
130 Royall Street
Canton, Massachusetts 02021
Phone: 781-737-3000
Locations There are more than 7,000 Dunkin' Donuts worldwide. In the U.S., there are approximately 5,300 Dunkin' Donuts locations in 34 states. Internationally, there are over 1,900 Dunkin' Donuts locations in 30 countries. Dunkin' Donut's most significant presence overseas is in the Philippines, Indonesia, South Korea, and Thailand.
Executive Leadership Team Jon L. Luther, Chairman & Chief Executive Officer
Joe Scafido, Chief Creative & Innovation Officer
Will Kussell, Chief Operating Officer, U.S. and International
Kate Lavelle, Chief Financial Officer
Stephen Horn, Chief Legal Officer and General Counsel
Paul Leech, Chief Administrative Officer
Margery Myers, Senior Vice President, Communications
Robert Rodriguez, Dunkin' Donuts Brand President
Web Site http://www.dunkindonuts.com
Fiscal Year 2006 System-wide Sales World-wide system sales as of August, 2006 -$4.7 billion
U.S. system sales as of August, 2006 - $4.3 billion
In 1946, William Rosenberg founded Industrial Luncheon Services as a company to deliver meals and "coffee break snacks" to customers in the outer reaches of Providence, Rhode Island. His business saw success and Rosenberg soon followed by opening up his first coffee and donut shop called "The Open Kettle". In 1950 he opened the first store known as "Dunkin' Donuts", which is still standing today at 543 Southern Artery in Quincy, Massachusetts. Dunkin' began franchise operations in 1968 when William and Arleen Adie opened the first franchised Dunkin' Donuts in Chelmsford, MA, Beefburger, a chain of fast food restaurants similar to McDonald's. To save on rent, Howdy restaurants frequently shared parking lots with Dunkin' Donuts shops. Howdy Beefburger could not compete, and had disappeared by 1980.
For a while, Dunkin' Donuts and its other quick-service brands - Togo's and Baskin Robbins - were owned and operated by Allied Domecq. Allied Domecq has since been bought out by Pernod Ricard for its Spirits and Wine division, breaking off the quick service brand to create Dunkin' Brands, the current owner of Dunkin' Donuts. Currently, there are 5,505 Dunkin' Donuts franchises in the United States, 79 in Canada, and 1,856 throughout the rest of the world.
Baked Goods
Doughnuts (35 varieties)
"Fancies", including eclairs, fritters, crullers, bismarcks, and coffee rolls (9 varieties)
Munchkins-brand donut "holes" (9 varieties)
Stick donuts (6 varieties)
Bagels
Muffins
Danish
Cookies
Breakfast sandwiches:
Egg and cheese
Egg and cheese with ham, bacon or sausage
Supreme Omelet (a more savory egg patty with the onions and peppers)
Any of the above sandwiches may be served on any bagel, a croissant, an English muffin or any other available bread carrier.
Hash browns
Entrées:
Flatbread sandwiches: available with turkey, bacon and Cheddar; ham and Swiss; and three cheese;
Personal sized pizzas: available with four cheese, pepperoni and supreme (onions, peppers, cheese, Italian sausage and peperoni).
Coffee: Over the past several years, DD has heavily emphasized its coffee offerings and related coffee products. It now offers several types and styles of coffee drinks, in hot and iced forms.
Espresso, Cappuccino and Lattes: These traditional Italian style coffee beverages are available at most of its locations.
Flavored Coffee: The flavor options are: French Vanilla, hazelnut, cinnamon, toasted almond, caramel, coconut, raspberry, blueberry and chocolate. Each of these flavors can be added to any of their coffee beverages, allowing the possibility of combining more than one flavor.
Turbo: The product adds an extra shot of espresso to its contents. Its individual product slogan says that "Turbo provides you the boost you need to power you through your day".
Latte Lite: Espresso is combined with skim milk and then Splenda for sweetness.
Iced Lattes: Their two varieties are Iced Caramel Swirl and Iced Mocha Swirl. Each of these drinks is made of espresso, mocha/caramel syrup, and milk and is topped with whipped cream and more syrup.
Bulk Coffee: DD sells its coffee and flavored coffee in bulk packaging for in-home consumer preparation. It offers whole bean and ground varieties in 1/2 pound, 1 pound and 2 ounce tester sizes. It is sold at most DD restaurants, online from the DD web site, and at other retail outlets such as supermarkets, gift shops and convenience stores.
Other hot beverages
Hot chocolate
White Hot Chocolate: The drink is slightly richer than normal hot chocolate. Made with cocoa butter instead of normal cocoa, it is a thicker beverage with a slight buttery flavor and traces of vanilla. It is optionally served with whipped cream.
Vanilla chai:
Tea:
Cold beverages
Coolattas: These are an equivalent to a slush and something to an extent, a rough ice chop, combined with flavors. Available flavors include Tropicana orange juice, lemonade, strawberry, coffee, vanilla bean and SoBe Cherry Citrus.
Smoothies are made with fruit concentrate and low fat yogurt. Flavors include strawberry-banana, wildberry, mango-passion fruit, and tropical fruit.
Iced tea DD has recently introduced a line of freshly brewed iced teas; like its coffee products they are available in several varieties including regular, southern sweet and flavored varieties.
DD is the "world's largest coffee and baked goods chain," serving 2.7 million customers per day at over 7,000 stores globally which includes approximately 5,300 Dunkin' Donuts locations in 34 states throughout the USA.This figure compares with the 10,800 stores of coffee chain Starbucks, whose baked goods are usually prepared out of shop. Most Dunkin' Donuts stores are franchises.
Dunkin Donuts in Belford, New JerseyDunkin' Donuts, along with Togo's and Baskin-Robbins, is owned by Dunkin' Brands Inc. (previously Allied Domecq Quick Service Restaurants, a part of Allied Domecq). Dunkin' Brands was owned by French beverage company, Pernod Ricard S.A. after it purchased Allied Domecq. They reached an agreement in December 2005 to sell the brand to a consortium of three private equity firms, Bain Capital Partners, the Carlyle Group and Thomas H. Lee Partners.
In the U.S., Dunkin' Donuts is often paired with Togo's sandwich shops (sometimes called Dunkin' Deli) and Baskin-Robbins ice cream shops (especially in the Chicago and New York City areas). Most of their business competition comes from small locally owned stores, Krispy Kreme doughnuts and Starbucks; in Canada, Maine, and parts of the Great Lakes region, Tim Hortons is a major competitor. Mister Donut had been its largest competitor in the United States before the company was bought by Dunkin' Donuts' parent company. The Mister Donut stores were re-branded as Dunkin' Donuts.
In the province of Quebec, Canada, Dunkin' Donuts is operated completely by Alimentation Couche-Tard.